Frequently Asked Questions
Below we have featured a few of our most frequently asked questions form prosepective employees. Hopefully we have answered a few of your questions and look forward to you starting your cruise line career today!
Where do I start?
All Positions are entry level as most cruise lines promote from within based on performance
Your cabin is provided by the company and most crew cabins and areas are located on decks below the guest areas and share their accommodations with one or more crew members of the same rank. The cabin is generally no larger than 125 square feet, has a small wardrobe storage area and a cupboard for toiletry items to be shared with your cabin mates. The beds are usually bunk-style.
Breakfast, lunch and dinner are provided by the company at designated hours and in designated crew areas. A dress code to observe may apply.
Banking:Shipboard employees are paid twice a month in US dollars on board and are provided with several options for securing their money.
Addresses are provided and mail is sent to these addresses for distribution on a regular basis. Outgoing mail may be posted in any port.
It is very expensive to place or receive calls from the ship. Phone calls can be made in the ports at calling stations or with phone cards. Emergency numbers are provided to employees in order to be reached on board the vessel.
Several vessels now have Internet Cafes available for crewmembers and passengers right onboard the vessel.
Staff and crew may be required to purchase a uniform. Uniform codes exist for day and night in guest areas. Crew members who are off duty can wear their own clothes in crew areas.
Airline ticket policy:
All new employees are responsible for providing the initial airline ticket to join their assigned vessel. Upon successful completion of the contract, the company will provide an airline ticket to origin of hire. A round-trip airline ticket will be provided if contract is renewable.
Employment is conditional upon passing a pre-employment physical by a company approved physician prior to joining a vessel.
Medical insurance and partial dental is provided while signed on a vessel.
Compulsory safety training and crew drills are conducted weekly on board and attendance is mandatory. All employees must comply with company Safety and Quality Management Policies.
Passport and Visas:
Shipboard crew members must be in possession of a passport valid for a minimum of twelve (12) months. All Non U.S. and Non Canadian Citizens are required to be in possession of a C-1/D visa valid for a minimum of six months before entering the United States
The first 90 days of employment are probationary
Master Rules and Regulations:
All employees are subject to the Masters Rules and Regulations.