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Below we have featured a few of our most frequently asked questions from prospective employees. Hopefully we have answered a few of your questions and look forward to you starting your cruise line career today!

Are there any costs associated with joining a cruise line?

Based on the cruise line policy that is extending an offer you may incur joining costs.  We have listed costs that may be associated to your application once an offer has been extended.  THERE IS NO COST TO ANY APPLICANT TO INTERVIEW, APPLY OR BE INTERVIEWED BY ANY CRUISE LINE THAT WE ASSIST IN RECRUITING AS WE ARE PAID FOR OUR SERVICES IF YOU ARE SELECTED AND PLACED BY THE CRUISE LINE.

  • Pre employment medical exam - each cruise line has a specific pre employment medical that must be conducted once an offer has been extended and any offer is contingent upon passing the medical inclusive of. COVID test..  The costs can vary from $150.00 to $900.00 as the protocol varies from one cruise line to another.   Reimbursement of pre employment once you sign on a ship will depend on the cruise line that you are employed with.  Please note that the medical is extensive and you must be in good physical and mental health to join a cruise line based on Maritime Regulations.

  • Airline tickets (Joining ticket) - may or may not be provided by the cruise line or concessionaire. Upon successful completion of your contract your repatriation airline ticket is normally provide and all returning tickets to return for additional contracts along as you are rejoining for another contract.  Once again, if the airline ticket policy is normally covered by not for all positions.

  • Criminal verification - there may be an additional fee to obtain a criminal record report as any offer is contingent upon a clear report.

  • Hotels/transfers - the cruise line or employer will provide one (1) night hotel with a meal allowance in transit to your assigned vessel. You may have to share with another new hire joining the same assigned vessel.

  • STCW & Security Awareness Certification - the cruise line may require you to obtain an STCW certification at your own expense or STCW Security Awareness Certification prior to signing on.  

Where do I start?

Most Positions are entry level as most cruise lines promote from within based on performance but we do seek Management level positions based on business needs and qualifications.

Living Arrangements:

Your cabin is provided by the company at no charge and most crew cabins and areas are located on decks below the guest areas and share their accommodations with one or more crew members of the same rank. The cabin is generally no larger than 125 square feet, has a small wardrobe storage area and a cupboard for toiletry items to be shared with your cabin mates. The beds are usually bunk-style.  Cabins are subject to inspection by ship senior officers on a routine basis to ensure safety compliancy.


Breakfast, lunch and dinner are provided by the company at designated hours and in designated crew areas. A dress code to observe may apply depending on the rank of your position. 


Shipboard employees are paid twice a month in US dollars on board and are provided with several options for securing their money.  Most cruise line or employers provide you with a Sea pass for payroll.  (Similar to a prepaid visa card) as it is secure method of holding funds.


Addresses are provided and mail is sent to these addresses for distribution on a regular basis. Outgoing mail may be posted in any port. 


It is very expensive to place or receive calls from the ship. Phone calls can be made in the ports at calling stations or with phone cards. Emergency numbers are provided to employees in order to be reached on board the vessel.  Many crew obtain International SIM cards to utilize on their cell phones.  


Several vessels now have Internet Cafes available for crew members and passengers right onboard the vessel.  Crew will be able to utilize this service at a discounted rate but keep in mind the speed is dependant on the vessel as internet is a Satellite system. Most crew bring laptops with them and go to the local Starbucks or Crew Cafe in port and are able to utilize the internet for minimal costs at high speeds or free WIFI.


Staff and crew may be required to purchase a uniform. Uniform codes exist for day and night in guest areas. Crew members who are off duty can wear their own clothes in crew areas but in passenger areas, all crew must be in uniform and wearing their name tags.


Medical insurance and partial dental is provided as long as you are within a contract.  We recommend emergency medical insurance be purchased while you are in transit to your assigned vessel in the unlikely event of a medical emergency.

Safety Training/Drills:

Compulsory safety training and crew drills are conducted weekly on board and attendance is mandatory. All employees must comply with company Safety and Quality Management Policies.  As of January 2017, you may be required to obtain an online STCW Security Awareness certificate.

Passport and Visas:

Shipboard crew members must be in possession of a non restrictive passport book valid for a minimum of twelve (12) months. All Non U.S. and Non Canadian Citizens are required to be in possession of a C-1/D visa valid for a minimum of six months before joining their assigned vessels.  C1/D can only be obtained with Cruise Line letter of employment and is issued by the US Consulate and the vessel must be sailing in US Waters in order to obtain.

Probation Period:

The first 90 days of employment are probationary

Master Rules and Regulations:

All employees are subject to the Masters Rules and Regulations.


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